You could tell with the smiles in their eyes because of the mask, all the team members were appreciative that we chose Sam's Town Tunica to play. The team members were professional, friendly, and regularly checked on players to see if they needed anything, I appreciated the cleanliness that the team members done after a player left the slot machines. Once on the gaming floor I was greeted continuously as I played Slots. I was greeted by Security at the entrance with smiles I could see in their eyes beneath the mask. This was my first time visiting Sam's Town Tunica and I had the best gaming experience from the Security's throughout my gaming. I will say this, they deducted 2 days off our bill for the scooter. Of course we had to park our own car and walk with great difficulty. No music, no noise, no machines going off with jackpots. The casino was like walking into a funeral home. We were in that room for 2 nights, never did see housekeeping. He fixed it where the toilet flushed, the shower worked, the water in sink worked and we had to spread a dozen towels on floor and carpet. Are you kidding me? We just physically couldn't. Maintenance came and said the wall had to be broken into and we would have to move to another room. The sink was full of brown gunk, floor was flooded, carpet was wet. Next day handicapped room was ready AT 4 in the afternoon. No valet, no help with luggage, Had to 'rent' a scooter at $37.50/24 hours. They put us in another room, the last one down a hall. Just wanted you to know this has nothing to do about gambling.Booked a handicapped room, it wasn't cleaned. I WOULD APPRECIATE A CONTACT FROM YOU OR I WILL TAKE THIS TO MR ANDREW JACKSON OR MR, SCOTT BARBE, Thank you for attention and also i did win a jackpot and good other money. You should know this all in case myself or my Friend should get ill.MOD that inspected was Karrold Dudley. I know this sickness does not happen immediately and therefore I have a physical scheduled for middle of October. I know how dangerous this is because I had a friend to die from this. Hall was also wet in several places upon on inspection of room the Air Cond Vent in wall under AC had dust at piled up half inch( I also have pictures). Called MOD up next morning to see all this in room. Room floor between the beds was Wet and bottom of beds were molded. Our last(which was an early nite) we found odor. There was odor in room but we were not in room that much. I am a Diamond Player and flew in from Tennessee, We were in room 1125(which I have pictures) We hurried out of room to casino and played every nite until apprx 3am every morning.

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